The promise of business automation has always been to free up humans from repetitive, manual work. Yet, many "automation" tools are little more than rigid, fragile scripts. They break with the slightest change and can't handle the complex, multi-step processes that truly consume our time.
What if you had a team member who could handle those processes? An intelligent agent who could reason, use tools, and adapt to achieve a goal, no matter the complexity.
Meet Lena.do, your autonomous digital worker.
Unlike simple automation, Lena operates on an agentic workflow. You don't write a step-by-step script. You delegate a high-level objective, and Lena figures out the how. She orchestrates APIs, databases, and third-party services to get the job done, transforming your manual operations into scalable Services-as-Software.
To make this concrete, here are five high-impact business processes you can delegate to Lena today.
The Problem: Onboarding a new enterprise customer isn't just one task. It's a cascade of actions: create a CRM record, provision a dedicated cloud environment, set up user accounts in your app, send a personalized welcome email, and schedule a kickoff call. Doing this manually is slow, inconsistent, and prone to costly human error.
Lena's Solution: You can delegate the entire workflow to Lena with a single API call. Triggered from your sales platform or internal dashboard, Lena orchestrates every step. She can interface with your CRM (Salesforce), your cloud provider (AWS), your communication tools (SendGrid), and your project management software (Jira) to ensure a flawless onboarding experience every single time.
The Impact:
How it looks in code:
import { createDoClient } from '@do-sdk/core';
// Authenticate and create a client for Lena
const lena = createDoClient('lena.do', { apiKey: process.env.DO_API_KEY });
// Delegate the entire onboarding workflow with one command
const onboardNewCustomer = async (customerData) => {
const result = await lena.delegate('Fully onboard new enterprise customer account', {
companyName: customerData.name,
contactEmail: customerData.email,
requestedPlan: 'enterprise_v2-premium',
source: 'API-Trigger'
});
console.log('Onboarding Status:', result.status);
console.log('Summary:', result.summary);
};
The Problem: Your sales team spends countless hours sifting through inbound leads, manually researching their company size, industry, and tech stack to see if they're a good fit. This "busy work" is a major bottleneck that keeps them from what they do best: selling.
Lena's Solution: Connect your web forms or lead capture system to Lena. For every new lead, delegate the objective: "Qualify and enrich this lead against our Ideal Customer Profile." Lena will use third-party APIs (like Clearbit or Hunter) to enrich the contact data, check company information against your criteria (e.g., >100 employees, B2B SaaS industry), score the lead, and update the CRM record with a "qualified" or "unqualified" status and all the enriched data.
The Impact:
The Problem: Creating the monthly financial performance report is a tedious, multi-system scramble. It involves exporting CSVs from Stripe, pulling expense data from QuickBooks, querying your internal database for user metrics, and manually compiling it all in a spreadsheet. It's a monthly ritual that’s ripe for errors.
Lena's Solution: Schedule a recurring task for Lena with the objective: "Generate the financial report for the previous month and email it to the leadership team." Lena can connect securely to each data source via its API, pull the necessary figures, aggregate the data, perform calculations, and format it into a clean PDF or Google Sheet, which is then emailed to the specified recipients.
The Impact:
The Problem: Managing logistics involves more than just getting a tracking number. It's about updating inventory, handling shipping exceptions, and proactively communicating with customers. A single delay can trigger a flood of "Where is my order?" support tickets.
Lena's Solution: When an order ships, delegate its management to Lena. Her objective: "Monitor this shipment and manage customer comms." Lena will track the package via the carrier's API. If she detects a delay, she can proactively email the customer to apologize and provide a new ETA. When the package is delivered, she can update the order status in your e-commerce platform and trigger an inventory adjustment. This is Business Automation at its best.
The Impact:
The Problem: An alert fires at 2 AM from your monitoring system. The on-call engineer has to wake up, SSH into a server, run diagnostic commands, and check logs just to figure out if it's a real emergency or a false alarm.
Lena's Solution: Instead of just sending an alert to a human, send it to Lena first. Her objective: "Triage this high-CPU alert." Lena, as a capable Digital Worker, can execute a predefined playbook. She can run diagnostic scripts to check memory and disk usage, query related services for their health status, and analyze recent logs for error messages. If it's a known, fixable issue (like a runaway process), she can attempt to resolve it. If not, she escalates to the human on-call, but with a PagerDuty ticket that already includes all her diagnostic findings.
The Impact:
These examples are just the beginning. The core principle of Lena.do is simple: if you can clearly state the objective of a complex business process, you can delegate it.
Stop wrestling with brittle scripts and manual workflows. It's time to hire your first Autonomous Worker.
Ready to delegate, automate, and innovate? Visit lena.do to get started.