Business automation has long promised a world of effortless efficiency. We picture systems running themselves, freeing up human teams for strategic, creative work. Yet, for many, the reality has been a frustrating cycle of writing, fixing, and maintaining brittle scripts. If an API changes or a webpage layout is updated, the entire automated process shatters. This is the automation ceiling—the point where simple, rule-based automation can't go any further.
But a new paradigm is breaking through that ceiling: agentic workflows.
Instead of giving a system a rigid list of instructions, you give a capable AI agent an objective. This agent can then reason, plan, use various tools, and adapt to obstacles to achieve its goal. This is the future of business automation, and it’s embodied by Lena, your autonomous digital worker.
Traditional automation, whether it's an RPA bot clicking through a UI or a Zapier-style workflow connecting two apps, operates on a simple principle: "If This, Then That." It follows a predefined, linear path.
This approach is great for simple, repetitive tasks, but it fails when complexity enters the picture:
An Agentic Workflow isn't a script; it's a mission delegated to an intelligent agent. This Digital Worker is powered by advanced AI that allows it to function much like a human employee.
Here’s what makes an agentic workflow different:
Lena is a highly capable autonomous digital worker designed to execute the complex, multi-step business processes you can't trust to a simple script. She transforms your manual operations into scalable Services-as-Software, accessible through a simple API.
Instead of building a fragile, 20-step internal workflow for customer onboarding, you can simply delegate the entire process to Lena.
Let's see what this looks like in practice. With the .do SDK, you can trigger a profoundly complex business operation with just a few lines of code:
In this example, you aren't telling Lena how to onboard the customer. You're just delegating the objective. Behind the scenes, Lena might:
If any of these steps fail, Lena reasons about the problem and adapts her strategy to complete the mission. Your code remains clean and simple, while the operational complexity is handled autonomously.
The power of an autonomous worker like Lena lies in her versatility. Any well-defined business process can become an on-demand, automated service.
The era of brittle scripts is ending. The future of business automation belongs to intelligent, resilient, and autonomous agents. By shifting your mindset from writing instructions to delegating objectives, you can finally overcome the automation ceiling.
With Lena, your most complex operations become simple, scalable services. This allows you to innovate faster, build more resilient systems, and free your team to focus on what truly matters.
Delegate. Automate. Innovate.
import { createDoClient } from '@do-sdk/core';
// Authenticate and create a client for Lena
const lena = createDoClient('lena.do', {
apiKey: process.env.DO_API_KEY
});
// Delegate a complex task to Lena with a clear objective
const onboardNewCustomer = async (customerData) => {
const result = await lena.delegate('Fully onboard new enterprise customer account', {
companyName: customerData.name,
contactEmail: customerData.email,
requestedPlan: 'enterprise_v2-premium',
source: 'API-Trigger'
});
console.log('Onboarding Status:', result.status);
console.log('Summary:', result.summary);
return result.onboardingId;
};